Imagine the scene; you’re the biggest Foo Fighters fan in the world (not hard to imagine) that has traveled six hours across the UK to attend their sold-out gig at London’s O2 Arena, only to be told you’re not allowed in. It’s fair to say that you’d be pretty devastated. Unfortunately, this was the reality for many Foo Fighter fans on Tuesday night.
Due to new terms and conditions regarding Foo Fighter tickets, many fans were turned away from the O2 Arena because they did not carry a valid ID, or that the name on the ticket did not match their name on their ID. These new conditions have come into play to avoid secondary ticket touts and websites selling tickets on for a higher retail value. Instead, the Foo Fighters wanted all of their tickets to stay in the hands of the honest, hardworking people who had bought them in the first place. Unfortunately, many fans had already bought tickets through unverified sites, often spending hundreds on the once-in-a-lifetime tickets, and were not allowed into the venue.
The band released a statement after their show:
Foo Fighters, SJM and the O2 are frustrated and saddened that despite their best efforts, tickets for last night’s show at the O2 fell into the hands of unscrupulous secondary ticket agencies. Unfortunately, this meant a small number of fans purchasing bogus tickets from these unscrupulous outlets did not get into the sold-out show.
Although secondary ticket sites are completely legal, more and more artists are trying to avoid their tickets from ending up on these sites, and are enforcing stricter rules when their gig tickets go on sale. In June this year, it was confirmed that Ed Sheeran (arguably one of the biggest names in music right now) and his team would be taking a new stance on ticket re-sales for his upcoming tour. His record label, Atlantic Records released a statement on his behalf:
Ed and his team have a strict stance against anyone using secondary ticketing websites for profit. On this tour, any tickets that are resold will not be valid unless they are bought and sold through Ed’s official resale partner, Twickets, which allows fan to fan sales at face value plus booking fee only. This means no profit to touts and no one getting ripped off.
Of course, we’re extremely upset for those fans who were turned away from the Foo Fighter gig. However, we do think this new stance is a move in the right direction and will stop secondary tickets making the rounds on the internet.